Call Center Agent-Trilingual (English, Cantonese and Mandarin)- Permanent Work from Home Opportunity

Qualifications and Requirements

  • Secondary school diploma or General Educational Development (GED) Preferred

  • Must be available for a set shift schedule of four weekdays and one weekend day

  • Trilingualism (English, Mandarin, and Cantonese) is mandatory

  • 1 year in similar role or customer service related work/volunteer experience

  • Ability to problem solve and overcome objections on the phone

  • Demonstrate a courteous, polite, customer service approach

  • Professional customer service attitude

  • Strong communication (written & verbal) and active listening skills

  • Strong computer skills minimum typing speed of 45 wpm; navigation, multitasking skills

  • High attention to detail & accuracy

What’s in it for you?

  • Comprehensive in-class training program with support to prepare you for the role

  • Competitive benefits package which includes medical and dental

  • Participation in our Group Savings and Retirement Program

  • Vacation

  • Ability to do your work from the comfort of your own home

  • Our virtual workforce will receive a T2200 for income tax purposes for those meeting the CRA requirements

  • Perkopolis – participation in a program that provides exclusive discounts on products and services to employees


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